Concept            Benefits             Demos

eSpoc team members have delivered advanced applications to major members of investment management and banking industry. Some of the examples of an order of magnitude IT productivity improvements delivered at Lehman Brothers have been documented in Mission Critical Systems Management (Prentice Hall, 1997).

eSpoc outsourced IT services include:

  • Packaged Straight Through Processing solutions available on the World Wide Web
  • Drillable HeatMap technology for visual aggregate data analysis
  • Experienced professionals - not junior staff billed at senior rates
  • Rates below major technology/advisory firms - low overhead savings passed on to clients
  • Scalable services based on state-of-the-art technology
  • Short time to market saving all stages of setting up infrastructure and attracting/retaining talent
  • Role-based user access to applications, firewalls, strong (128-bit secure sockets layer) encryption, access logs
  • Guaranteed latest version of software
  • SQL/Java server-side technologies to deliver fast, reliable, and secure service to any browser.
  • Omni-platform operation, including Solaris, Linux, and NT

    eSpoc also has access to an 80,000 square ft. data center facility. The data center is built upon dedicated OC48 back bone and uses redundant power and network architecture, sophisticated and multi-faceted security systems, and high-tech fire suppression. A highly trained staff is available on site 24x7.

    Sample list of eSpoc services to a financial service provider (mouseover for detail):

    24x7 or 925 applications support
    Technical liaison with Hedge Fund partners
    Technical liaison with Billing Office partners
    Technical liaison with 3rd party vendors
    Systems administration
    Database administration
    Batch administration
    Hardware management and maintenance
    eMail and desktop management
    Network security administration
    Security audits
  • System upgrades
  • Data uploads/downloads
  • Feed monitoring
  • Roster management
  • Problem resolution tracking

  • Special configurations
  • Systems integration
  • Research
  • Market Data
  • Order Management
  • Accounting
  • Reporting
  • Blotter upload
  • Break download and reconciliations

  • Special configurations
  • Systems integration
  • Practice Management
  • Medical Records
  • Clearing House
  • Payers
  • Claim upload
  • Payer response download and reconciliations (rejections, errors, payments)

  • Bloomberg
  • Shadow Financials
  • Eze-castle
  • MCI WorldComm
  • Oracle
  • Murex
  • Sungard
  • Dell
  • Compaq
  • WebMD
  • ProxyMed

  • Configuration
  • Space allocation/monitoring
  • File-system backup strategy
  • Redundant network routing

  • Configuration
  • Space allocation/monitoring
  • Query optimization
  • Incremental/Full backup strategy
  • Redundant file storage

  • Dependency design and coding
  • Batch execution
  • Execution monitoring
  • Outage recovery

  • Monitoring
  • Redundancy
  • Disaster Recovery

  • Design and development
  • Apache administration
  • Java/Jakarta configuration

  • Outlook mail
  • Web-based mail
  • Heterogeneous systems connectivity
  • Remote printing
  • Database access

  • Firewalls
  • Logs
  • Patches
  • Antivirus